Privacy Policy – YACHT ME THAILAND

At YACHT ME THAILAND, we are committed to protecting your personal information and respecting your privacy. This policy outlines how we collect, use, store, and share your data when you interact with our platform. 

1. Information We Collect
We may collect the following types of data when you use our website or services:
- Personal Identification Information: Name, email address, phone number, nationality, and identity verification (if required for bookings)
- Booking & Transaction Data: Trip details, payment information (processed securely via third-party providers), and preferences
- Technical Information: IP address, browser type, device information, location, and cookies to enhance user experience
- Communications: Any messages or feedback sent to us, including customer support inquiries
 

2. How We Use Your Information
We use your information to:
- Process and manage bookings and payments
- Personalize your experience and recommend suitable trips or services
- Communicate with you regarding confirmations, updates, and promotions
- Improve our website, customer support, and user experience
- Comply with legal obligations and protect our platform from fraud
 

3. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences and improve platform navigation
- Measure website traffic and engagement
- Enable secure login and session management
You can control cookie settings through your browser at any time.
 

4. Data Sharing
We only share your data with:
- Service Providers & Operators: To fulfill bookings (e.g., boat operators, travel insurance providers)
- Payment Processors: For secure transaction processing
- Marketing & Analytics Partners: To understand usage trends (aggregated or anonymized)
We do not sell your personal data to any third party.
 

5. Data Retention & Security
We retain your information only for as long as needed to provide our services or comply with regulations. We use industry-standard encryption, firewalls, and access controls to keep your data safe.
 

6. Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with local data protection authorities
To exercise your rights, please contact us at: [email protected]
 

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be announced on our platform. Continued use of our services means you agree to the updated terms.